FAQs

We will always aim to help with this, by matching you with a psychologist who has experience and training relevant to the difficulties you are experiencing. We will use the information you submit when you complete the contact form, as well as the information we collect in the initial 15 minute consultation to assess which of our psychologists might be best suited to working with you.

When you submit a contact form on the website, we will use the information you give us to try and match you with a psychologist who has experience and skills in working with the difficulties you are experiencing. It is therefore helpful if you can provide enough information to allow us to do this when you initially get in touch. This way, we can try to ensure that the psychologist who completes your initial 15 minute consultation, is the same psychologist that you will be having therapy with if you decide to go ahead.

In your initial, free 15 minute consultation, the psychologist will try to get a feel for what has brought you to seek therapy, and how they might be able to help. They might ask questions around the duration of your difficulties, how they are impacting your day to day life, and what you have already tried to help. They might also ask questions about whether you are having any thoughts of harming yourself or thoughts of suicide, so that they can signpost you to an appropriate service if they feel you need a different type of support. The 15 minute consultation is also an opportunity for you to ask questions and figure out if we are the right psychology service for you.

Each 60 minute session costs £120, and this is the same whether the session is an assessment appointment or a weekly therapy appointment. The fee is also the same whether you are having online therapy or face-to-face therapy. If you are self funding your sessions, you can pay via bank transfer (BACS).

Often when people attend for a psychology assessment, they aren’t sure which type of therapy would be best for the difficulties they are experiencing. This is why it is important that we complete a thorough assessment, so we can help you to figure out which type of therapy is best suited to your problems and is likely to help you get to where you want to go. Sometimes people have already tried particular types of therapy in the past and if it was successful they may wish to try it again, or if it was unsuccessful, they may like to try something different. Again, we will work with you to figure this out.

Usually your first two sessions will be an assessment. During these appointments your psychologist might ask you lots of questions. This is so they can build up a good picture of your present difficulties, the impact they are having on your day-to-day life, and an idea of the different things that may have led to your problems. By the end of the assessment, your psychologist should have a good understanding of how you got to where you are today and what goals you might want to work towards during therapy. Your psychologist might also complete some questionnaires with you during your assessment and talk through any information that is relevant and important for you to know – for example, confidentiality.

Your psychologist will undertake an assessment with you which will include gathering information about your goals. Once the assessment is complete your psychologist will be able to give a suggestion as to how many sessions you will need to achieve these goals. 

Our terms and conditions for cancellations and missed sessions are simple.

If you cancel with less than 48 hours notice or miss your session you will be charged the full session fee. Any charges will need to be paid before you book your next session.

No you do not need a GP referral. You can self-refer by completing our contact form.

We help with a wide range of health issues including:

• Anxiety
• Depression
• PTSD
• Trauma
• Stress
• Burnout
• Low self-esteem and self-confidence
• Self-criticism
• Sleep difficulties
• Phobias
• Health anxiety
• Long terms health problems

Therapy can be offered either online, face to face, or a mixture of both. We realise people have different preferences therefore we try to accommodate what works best for you.

Your information is completely confidential. The only exception to this is if there is any risk relating to yourself or others. At this point your information may need to be shared with your GP or emergency services.